{"id":8712,"date":"2018-04-05T12:48:00","date_gmt":"2018-04-05T12:48:00","guid":{"rendered":"https:\/\/www.benyoussefjewellery.com\/service-apres-vente\/"},"modified":"2019-05-20T10:21:26","modified_gmt":"2019-05-20T10:21:26","slug":"after-sales-service","status":"publish","type":"page","link":"https:\/\/www.benyoussefjewellery.com\/en\/after-sales-service\/","title":{"rendered":"After sales service"},"content":{"rendered":"

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Our services<\/h2><\/div>
To satisfy you in the best, here are the services after-sale that offers you the home Ben Youssef Joaillerie. Your jewelery is precious, we must then maintain it the best that we can.<\/div><\/div>[\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”60px”][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1558081655856{padding-right: 30px !important;}”]

Guarantee<\/h3><\/div>
<\/span><\/div><\/div>[vc_empty_space height=”30px”][vc_column_text el_class=”parag-service”]Your jeweler\u2019s piece BEN YOUSSEF JEWELERY is subject to the legal guarantees in force.
\nAre excluded from this legal warranty:<\/p>\n
    \n
  • Normal wear and aging;<\/li>\n
  • Improper or abusive use such as shocks, falls or crushes;<\/li>\n
  • Damage resulting from any interventions, repairs or dismantling carried out in a non approved network and for which the House BEN YOUSSEF JEWELERY can not be held liable.<\/li>\n<\/ul>\n

    Beyond these guarantees, BEN YOUSSEF JEWELERY can ensure any possible repairs.
    \nOnly genuine BEN YOUSSEF JEWELERY jewels can be repaired.
    \nFor any information, advice or repairs, BEN YOUSSEF JEWELERY authorized sales outlets and resellers are at your disposal.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558081666072{padding-left: 30px !important;}”][vc_single_image image=”8904″ img_size=”full” alignment=”center” css_animation=”none” css=”.vc_custom_1558088017398{margin-bottom: 15px !important;}”][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”80px”][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082477802{padding-right: 30px !important;}”][vc_single_image image=”8907″ img_size=”full” alignment=”center” css_animation=”none” css=”.vc_custom_1558089406839{margin-bottom: 15px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082467722{padding-left: 30px !important;}”]

    Repairs<\/h3><\/div>
    <\/span><\/div><\/div>[vc_empty_space height=”30px”][vc_column_text el_class=”parag-service”]<\/p>\n

    The repair will be free in case of manufacturing defect of the product bought from the house Ben Youssef Jewelery.<\/p>\n

    For your products purchased elsewhere, we also perform any type of repair.<\/p>\n

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    Jewelry maintenance<\/h3><\/div>
    <\/span><\/div><\/div>[vc_empty_space height=”30px”][vc_column_text el_class=”parag-service”]<\/p>\n

    Weekly Maintenance<\/h4>\n

    Wearing your jewelry on a daily basis means that you will have to take great care of it. Sweating, oil and salts produced by the body are major factors of wear and dirt. In addition, the soap used daily is easily embedded in the hollow parts of your jewelry and sticks there despite rinsing with water. To make your diamonds shine as much as possible, we suggest you gently clean your jewelry with a soft brush (such as a toothbrush), a degreaser and water, about once a week. This will reduce the accumulation of soap, dirt and dust. After brushing, simply rinse your jewelry with clear water and dry with a soft cloth. This technique is not recommended for stones such as amber, pearl, coral, emerald, jade, lapis lazuli, opal and turquoise.<\/p>\n

    However, if you notice that your jewelry is stitching in your clothes or if you see a stone moving, it means that the claws (the small stems that hold the stones in place) have moved and are no longer as safe. If this is the case, we advise you to avoid wearing your jewelry and to see us without delay. We can better advise you to solve the problem.[\/vc_column_text][vc_row_inner equal_height=”yes” content_placement=”bottom”][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082477802{padding-right: 30px !important;}”][vc_column_text el_class=”parag-service”]<\/p>\n

    Annual maintenance<\/h4>\n

    Once a year, we suggest you come and see us for a polishing of your jewels in order to restore them shine and shine. We offer polishing and repair services to our workshop. At the same time, we will be able to check if your jewel is still in perfect condition, replace or repair stones or any damaged part, if that were the case.<\/p>\n

    [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082467722{padding-left: 30px !important;}”][vc_single_image image=”8926″ img_size=”full” alignment=”center” css_animation=”none” css=”.vc_custom_1558347417670{margin-bottom: 15px !important;}”][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”80px”][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082477802{padding-right: 30px !important;}”][vc_single_image image=”8910″ img_size=”full” alignment=”center” css_animation=”none” css=”.vc_custom_1558089442805{margin-bottom: 15px !important;}”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082467722{padding-left: 30px !important;}”]

    Remodeling of jewelry<\/h3><\/div>
    <\/span><\/div><\/div>[vc_empty_space height=”30px”][vc_column_text el_class=”parag-service”]<\/p>\n

    Do you have a jewel that you no longer wear or that you do not like anymore? Maybe do you find it past date or have your tastes changed? Perhaps you have received an inheritance jewel, but would you like to modify it to bring it up to date? We can help you turn your jewel into something sublime that will please you again.<\/p>\n

    Apart from the changes we make, we also suggest:<\/p>\n

    [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”30px”][vc_row_inner][vc_column_inner el_class=”text-center” width=”1\/3″ css=”.vc_custom_1558347441082{padding-right: 8% !important;padding-left: 8% !important;}”][vc_column_text css_animation=”none”]<\/p>\n

    A personalized engraving<\/h4>\n

    You want to customize a jewel, a watch or other? Whether engraving in a ring or behind a watch, you have the opportunity to engrave the message of your choice.<\/p>\n

    [\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”text-center” width=”1\/3″ css=”.vc_custom_1558347453904{padding-right: 8% !important;padding-left: 8% !important;}”][vc_column_text css_animation=”none”]<\/p>\n

    A ring size setting<\/h4>\n

    Over the years, it can happen that your fingers change (taking or losing weight, arthritis, \u2026). A simple upgrade will allow you to continue wearing your diamond ring.<\/p>\n

    [\/vc_column_text][\/vc_column_inner][vc_column_inner el_class=”text-center” width=”1\/3″ css=”.vc_custom_1558347466767{padding-right: 8% !important;padding-left: 8% !important;}”][vc_column_text]<\/p>\n

    A beading necklace<\/h4>\n

    With the years and wearing your pearl necklaces, the thread on which your beads rest can stretch, break or get dirty. It is important to have your pearl necklaces folded, some times during the life of your necklace. The frequency with which you need to bead your beads depends mostly on how often you wear them.<\/p>\n

    [\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”30px”][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082477802{padding-right: 30px !important;}”]

    Complaints<\/h3><\/div>
    <\/span><\/div><\/div>[vc_empty_space height=”30px”][vc_column_text el_class=”parag-service”]<\/p>\n

    Any type of claim is welcome. This increases the quality of our services and satisfies all our customers.<\/p>\n

    [\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558082467722{padding-left: 30px !important;}”][vc_single_image image=”8911″ img_size=”full” alignment=”center” css_animation=”none” css=”.vc_custom_1558089456724{margin-bottom: 15px !important;}”][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”80px”][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

    [vc_row full_width=”stretch_row” el_class=”sav-row”][vc_column][vc_row_inner el_class=”nos-services-row”][vc_column_inner width=”1\/4″][\/vc_column_inner][vc_column_inner width=”1\/2″][\/vc_column_inner][vc_column_inner width=”1\/4″][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”60px”][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/2″ css=”.vc_custom_1558081655856{padding-right: 30px !important;}”][vc_empty_space height=”30px”][vc_column_text el_class=”parag-service”]Your jeweler\u2019s piece BEN YOUSSEF JEWELERY is subject to the legal guarantees in force. Are excluded from this legal warranty: Normal wear and aging; Improper or…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/pages\/8712"}],"collection":[{"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/comments?post=8712"}],"version-history":[{"count":28,"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/pages\/8712\/revisions"}],"predecessor-version":[{"id":8930,"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/pages\/8712\/revisions\/8930"}],"wp:attachment":[{"href":"https:\/\/www.benyoussefjewellery.com\/en\/wp-json\/wp\/v2\/media?parent=8712"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}